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Customers

Built for the teams building Shopify apps.

From solo founders shipping their first app to teams managing thousands of merchants, Convot gives every tier the same revenue-aware support platform.

5-star Reviews earned faster when support is on top of churn risk
<2 min Median first response with routing rules + mobile push
1 platform Replaces Crisp, Canny, Statuspage, Calendly and a paid MRR dashboard, all in one place
100% Shopify-native CORS for *.myshopify.com out of the box

Trusted by teams building Shopify apps

Appointo logo Appointo
Depo logo Depo
Panda Bundle logo Panda Bundle
Birdchime logo Birdchime
Lokalize logo Lokalize
"Knowing a merchant's MRR and churn risk before I reply completely changed how I prioritize my support queue. A $200/mo merchant hitting a bug gets a very different response time than a free-tier user testing features, and now I can actually act on that difference, because the data is right there when I reply."
M
Mukul Founder, Sidepanda
↓ churn Caught frustration before the 1-star review
5 → 1 Tools replaced
★ 4.9 App Store rating maintained
What teams say

Support that earns 5-star reviews.

Teams building Shopify apps, running their support on Convot.

"We were using Crisp for chat, Canny for roadmap, Statuspage for uptime, and Calendly for demos. Convot replaced all four in a weekend. The setup was genuinely that fast."

K
Karan B. Support Manager

"The frustration escalation feature alone is worth the switch. I used to find out about hostile threads after a 1-star review. Now I get a push notification while it's still fixable."

A
Atinder Founder, Birdchime

"Revenue intelligence changed my whole support philosophy. I used to treat every ticket the same. Now I know which merchant is worth a 30-minute call and which one needs a link to an article."

R
Rajat Founder, Lokalize

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