Switch from Crisp in one click.
Your contacts, conversations, and help-center articles come with you. No manual exports. No lost history. And you get a support platform that's actually built for the teams building Shopify apps, with revenue intelligence Crisp will never have.
No credit card required · Import takes under 5 minutes · Keep your history
Four steps. Under five minutes.
The importer runs in the background, no downtime, no manual CSV wrangling.
Sign up for Convot
Create your org and install the widget snippet. Takes about two minutes.
Connect your Crisp account
Paste your Crisp operator token. We'll fetch a live preview of exactly what will come over, nothing runs without your go-ahead.
Run the import
Hit Import. Contacts, conversations, and help articles are pulled in rate-limit-aware batches. You watch the progress bar. No babysitting.
Update your embed snippet
Swap the Convot snippet in for the Crisp one. The SDK is $crisp-compatible, existing host-page code keeps working without a rewrite.
Everything your team worked for.
The importer is resumable, if your rate limit hits, it picks up exactly where it left off.
Contacts
- ✓Name, email, phone
- ✓Company and location
- ✓Custom attributes (key/value)
- ✓External ID (if set)
- ✓Created date preserved
Conversations
- ✓Full message history
- ✓Timestamps and agent attribution
- ✓Open and resolved status
- ✓Cursor-based pagination (no gaps)
- ✓Deduplication on re-run
Help articles
- ✓Article title and full content
- ✓Categories and collections
- ✓Published/draft state
- ✓Multi-language articles
- ✓Slugs preserved where possible
Three things Crisp will never give you.
Crisp is a general-purpose live chat tool. Convot is built for the specific problem of supporting Shopify app merchants and protecting your recurring revenue.
Shopify revenue intelligence
Crisp doesn't know who your merchants are. Convot connects to the Shopify Partner API and puts each merchant's MRR, plan, LTV, and churn risk right beside the conversation. You see the revenue behind every ticket before you type a word.
See revenue intelligence →AI churn attribution
When a merchant uninstalls, Crisp shows you nothing. Convot reopens the conversation, runs AI churn attribution ("was support the cause?"), and surfaces the answer on your revenue dashboard, so you fix the right thing, not just the loudest complaint.
See AI churn attribution →Built for the Shopify App Store
Crisp is for any company. Convot is designed specifically for app developers: your widget embeds in any Shopify theme with two lines, the SDK is $crisp-compatible so existing code migrates as-is, and the CORS allow-list covers every *.myshopify.com domain out of the box.
See developer features →No rewrite. Just swap the snippet.
The Convot JS SDK is API-compatible with Crisp's $crisp push interface.
If you're calling $crisp.push(["set", "user:email", ...]) today, that
same call works on Convot, you migrate without touching your host-page code.
- ✓All
set,do,on,configcommands - ✓Session data, segments, and events
- ✓Identity verification (HMAC, works the same way)
- ✓Programmatic chat open/close/toggle
window.$crisp = [];
window.CRISP_WEBSITE_ID = "abc123";
$crisp.push(["set", "user:email", ["[email protected]"]]);
(function() {
var d = document, s = d.createElement("script");
s.src = "https://client.crisp.chat/l.js";
d.head.appendChild(s);
})();window.Convot = { app_id: "your-app-id" };
Convot.push(["set", "user:email", ["[email protected]"]]);
// ↑ same call, same result
(function() {
var d = document, s = d.createElement("script");
s.src = "https://widget.convot.io/loader.js";
d.head.appendChild(s);
})();Ready to make the switch?
Import in minutes. Free plan, no card required. Your Crisp history comes with you.