Support that travels with you.
A native iOS and Android app built for Shopify app support teams. Full inbox, replies, notes, and availability, with push in seconds so the 2 am merchant question gets answered before it becomes a one-star review.
Inbox
Checkout bundle isn't applying the tiered discount…
Pro · $149/moThanks, that fixed it! Closing this out.
You repliedCan we hop on a quick call about the upgrade?
Meeting bookedWhere do I find the analytics export?
EscalatedLoving the new roadmap board 🙌
Growth · $79/moEverything the web app has. Fits in your pocket.
The same real-time conversations, notes, and filters, on iOS and Android.
Full inbox, anywhere
Browse your shared inbox by status, filter by app or assignment, and search across all threads, the exact same views as the web app, sized for one thumb.
Reply and take notes
Write rich replies to merchants and drop private notes for your teammates, all from the conversation composer. Notes are never visible to customers.
Push in seconds
New merchant messages, @mentions, meeting start alerts, and frustration escalations all arrive as iOS and Android push notifications with deep links that open the right conversation immediately.
Set your availability
Flip between Online, Busy, and Offline from the settings screen. The widget status and routing rules update in real time, no web-app tab required.
Native deep links
Every push opens exactly the right conversation, no fumbling through tabs. Universal/App Links mean tapping a Convot URL from email or Slack lands in the native app instantly.
Start a new conversation
Reach out to any merchant proactively from the app, search for a contact, write the first message, and it lands in the same shared inbox your whole team sees.
See the merchant's MRR before you reply.
The contact sidebar travels with you. Tap any conversation and instantly see the merchant's plan, MRR, churn risk, and install history, the same revenue context that's on the web app, right on your phone.
Explore revenue intelligence →Part of the full Convot platform
Live chat & inbox
The full web app behind every mobile conversation, branded widget, saved views, notes, and smart assignment.
See live chat →Scheduling
Get a push when a meeting is booked or cancelled, and see upcoming bookings right in the app.
See scheduling →Developer embed
One line to embed Convot in any Shopify app, the same conversations surface on mobile and web.
See developer docs →Answer that 2 am message from your phone.
Start free, no credit card. The mobile app is included on every plan.