ChartMogul is deep subscription analytics.
Convot puts that revenue beside your support, and bundles the whole stack.
ChartMogul is a dedicated subscription-analytics platform, MRR, churn, cohorts, and segmentation, pulled from your billing source. Convot pulls Shopify Partner revenue, MRR, plan, LTV, and churn, straight into your support inbox, so the number sits next to the conversation, alongside chat, a help center, roadmap, status, and scheduling.
Free for your first app · Live in minutes · No credit card
When should you use each?
ChartMogul is a good fit when…
- You want deep subscription analytics: cohorts, segmentation, and forecasting
- You pull revenue from multiple billing sources and need one analytics layer
- Analytics is a standalone function for your finance or growth team
- You don't need that revenue data inside a support tool
Convot wins when…
- You want MRR, plan, LTV, and churn beside every support conversation, not in a separate dashboard
- You want to know whether a merchant churned because of a bad support experience
- You'd rather replace Crisp, Canny, Statuspage, and Calendly with one platform
- Your lean team wants revenue context where they actually do support
How they stack up
ChartMogul and Convot overlap on metrics but solve different jobs. Here's where each fits.
| Capability | Convot | ChartMogul |
|---|---|---|
| MRR / ARR dashboard | ✓ | ✓ |
| Cohorts, segmentation, forecasting | Core metrics | ✓ |
| Revenue beside support conversations | ✓ Only on Convot | – |
| Live chat + shared inbox | ✓ | – |
| Help center + roadmap + status + scheduling | ✓ Built-in | – |
| AI churn attribution (support-caused %) | ✓ Only on Convot | – |
| Pulls Shopify Partner data natively | ✓ | Via integration |
| Built for Shopify app developers | ✓ | Generic SaaS |
| Starting price | Free / Pro $29/agent | Free / usage-based |
✓ = available · Partial = limited or add-on · – = not available. Pricing as of June 2026.
What changes when you move to Convot
Revenue beside every thread
Every conversation shows the merchant's plan, MRR, LTV, and churn risk, pulled live from the Shopify Partner API. You stop treating all merchants the same and start protecting the ones who matter most.
AI that closes the churn loop
When a merchant uninstalls, Convot's AI examines the support history and tells you whether support was the cause, a signal no other tool can produce, so you fix the right thing.
Many tools become one
Chat, shared inbox, help center, changelog, roadmap voting, status page, scheduling, and a Shopify MRR dashboard, all under one login, one brand, and one bill instead of five subscriptions.
Built for Shopify app teams
Convot is purpose-built for the 1–10-person teams behind Shopify apps, Shopify-native (CORS for *.myshopify.com out of the box), revenue-aware, and live in minutes.
See your Shopify revenue inside support.
Connect your Partner account in minutes. Every conversation shows the merchant's MRR, plan, and LTV. Free for your first app, no credit card.