Convot vs Mantle

Mantle is great at app billing and metrics.
Convot puts that revenue data beside your support, and replaces five other tools too.

Mantle handles subscription billing and revenue metrics for Shopify apps. Convot pulls the same Shopify Partner revenue, MRR, plan, LTV, and churn, straight into your support inbox, so the number sits next to the conversation. Plus live chat, a help center, roadmap voting, a status page, and scheduling, all in one platform.

Free for your first app · Live in minutes · No credit card

The honest take

When should you use each?

Mantle is a good fit when…

  • You need to run usage-based or tiered billing and manage subscriptions for your app
  • You want deep revenue dashboards and cohort analytics as a standalone product
  • Billing infrastructure, charges, dunning, and plans, is the core problem you're solving
  • You don't need that revenue data inside a support tool

Convot wins when…

  • You want MRR, plan, LTV, and churn risk beside every support conversation, not in a separate dashboard
  • You want to know whether a merchant churned because of a bad support experience
  • You'd rather replace Crisp, Canny, Statuspage, and Calendly with one platform than add another tool
  • Your lean team wants revenue context where they actually do support
Side by side

How they stack up

Mantle and Convot solve different halves of the problem. Here is where each one fits, and where they overlap.

Capability Mantle
MRR / ARR revenue dashboard
Revenue beside support conversations ✓ Only on Convot
Usage-based billing & subscription management
Live chat + shared inbox
Help center / knowledge base
Changelog + roadmap voting ✓ Built-in
Status page + uptime monitoring ✓ Built-in
In-chat scheduling ✓ Built-in
AI churn attribution ✓ Only on Convot
Built for Shopify app developers
Starting price Free / Pro $29/agent Usage-based

✓ = available · Partial = limited or add-on · – = not available. Pricing as of June 2026.

Why teams switch

What changes when you move to Convot

Revenue beside every thread

Every conversation shows the merchant's plan, MRR, LTV, and churn risk, pulled live from the Shopify Partner API. You stop treating all merchants the same and start protecting the ones who matter most.

AI that closes the churn loop

When a merchant uninstalls, Convot's AI examines the support history and tells you whether support was the cause, a signal no other tool can produce, so you fix the right thing.

Many tools become one

Chat, shared inbox, help center, changelog, roadmap voting, status page, scheduling, and a Shopify MRR dashboard, all under one login, one brand, and one bill instead of five subscriptions.

Built for Shopify app teams

Convot is purpose-built for the 1–10-person teams behind Shopify apps, Shopify-native (CORS for *.myshopify.com out of the box), revenue-aware, and live in minutes.

See your Shopify revenue inside support.

Connect your Partner account in minutes. Every conversation shows the merchant's MRR, plan, and LTV. Free for your first app, no credit card.