Statuspage is a solid standalone status tool.
Convot gives you a branded status page in the same widget as your support.
Atlassian Statuspage does public status pages and incident communication. Convot ships a branded status page with built-in uptime monitoring and auto-incidents, on your domain and inside your widget, alongside live chat, a help center, roadmap voting, and scheduling, so merchants see status where they already are.
Free for your first app · Live in minutes · No credit card
When should you use each?
Statuspage is a good fit when…
- You run complex infrastructure with many components and need deep incident workflows
- You need advanced subscriber management and integrations like PagerDuty
- Status and incident comms is a dedicated function with its own owner
- You don't need it tied to support or Shopify revenue
Convot wins when…
- You want a status page bundled with your support, not a separate subscription
- You want built-in uptime monitoring that auto-creates an incident when a URL goes down
- You want the status section inside the same widget as chat, help center, and roadmap
- You're a lean Shopify app team that wants one bill and one brand
How they stack up
A direct comparison across the capabilities Shopify app teams care about most.
| Capability | Convot | Statuspage |
|---|---|---|
| Public status page | ✓ | ✓ |
| Incident timeline | ✓ | ✓ |
| Built-in uptime monitoring | ✓ | External / add-on |
| Auto-incident on downtime | ✓ | Partial |
| Email subscriber alerts | ✓ | ✓ |
| On your own domain | ✓ | ✓ |
| Inside your support widget | ✓ Only on Convot | – |
| Live chat + shared inbox | ✓ | – |
| Changelog + roadmap voting | ✓ Built-in | – |
| Shopify revenue intelligence | ✓ Only on Convot | – |
| Starting price | Free / Pro $29/agent | Free / from $29/mo |
✓ = available · Partial = limited or add-on · – = not available. Pricing as of June 2026.
What changes when you move to Convot
Revenue beside every thread
Every conversation shows the merchant's plan, MRR, LTV, and churn risk, pulled live from the Shopify Partner API. You stop treating all merchants the same and start protecting the ones who matter most.
AI that closes the churn loop
When a merchant uninstalls, Convot's AI examines the support history and tells you whether support was the cause, a signal no other tool can produce, so you fix the right thing.
Many tools become one
Chat, shared inbox, help center, changelog, roadmap voting, status page, scheduling, and a Shopify MRR dashboard, all under one login, one brand, and one bill instead of five subscriptions.
Built for Shopify app teams
Convot is purpose-built for the 1–10-person teams behind Shopify apps, Shopify-native (CORS for *.myshopify.com out of the box), revenue-aware, and live in minutes.
Put status where your merchants already are.
A branded status page with built-in uptime monitoring, inside the same widget as your support. Free for your first app, no credit card.