Mantle Is Winding Down: How to Move Your Revenue Dashboard Before Aug 14
Mantle's non-billing services end August 14, 2026. A calm, practical migration guide for Shopify app teams: what actually needs to move, what rebuilds itself from the Shopify Partner API, and how to sequence it before the deadline.
On June 16, Mantle announced it is winding down. If you build Shopify apps, Mantle was probably the tool you opened every morning to see MRR, plans, LTV, and churn in one place. Losing it stings, and the timeline is short. So this is not a pitch. It is the calm version of “what do I actually do now,” written by a team in the same ecosystem.
First, the dates, because they set everything else:
- August 14, 2026 is the real deadline. Non-billing services (analytics, help desk, CRM, email, APIs, MCP) go dark 60 days after the announcement.
- September 30, 2026 is the billing runway. Mantle steers billing accounts to Shopify’s native App Pricing.
The instinct is to panic about exporting everything. You mostly do not need to, and here is the part that takes the pressure off.
Your revenue dashboard was never really Mantle’s data
The MRR, plan, LTV, and churn view you check daily was built from the Shopify Partner API. Mantle read that API and drew you a dashboard. The numbers live in Shopify, not in Mantle. That means the one thing you are most afraid of losing is portable by definition: any tool wired to the Partner API can regenerate the same view. There is nothing to export, no CSV to wrangle, no history trapped behind a sunset date. You reconnect the Partner API somewhere new and the dashboard rebuilds itself.
That reframes the whole migration. The scary part is not the part that is actually at risk.
The honest migration checklist, hardest first
Not everything Mantle did needs a one-to-one replacement. Here is what to handle, in priority order:
1. Help-desk history (do this first). This is the one piece with no clean re-sync, because it is conversation data Mantle stored, not Shopify data. If you ran support through Mantle, request an export from their support team now, while they are still staffed for it. Leaving this until early August is the actual risk in the whole migration.
2. Contacts and CRM. Export your customer and contact records to CSV while the account is live. Most support and CRM tools import a CSV directly.
3. The revenue dashboard. As above: nothing to export. Reconnect the Shopify Partner API wherever you move and it rebuilds. Prioritize this lower precisely because it is not at risk.
4. Billing. Do not go hunting for a Mantle billing replacement. Mantle’s own recommendation is Shopify’s native App Pricing, and for most teams that is the right answer. Shopify owns this now.
5. Email, affiliates, App Store analytics. These are separate jobs that happened to live under one roof. If you used them, they move to dedicated tools, not to a single all-in-one. Anyone telling you one product replaces all of Mantle is selling you a worse version of each piece.
How to sequence it before August 14
You have about eight weeks. A calm order:
- This week: request your help-desk history export from Mantle, and export contacts to CSV. These are the time-sensitive, staffing-dependent steps.
- Next two weeks: pick where the revenue view and support live going forward, reconnect the Partner API, and confirm the dashboard rebuilds the way you expect.
- By early August: move billing to Shopify’s native App Pricing (you have until Sep 30, but do not leave it to the last week), and point your changelog, status page, and roadmap to their new homes.
- Buffer the final week. Do not plan to migrate anything in the last days before the 14th.
Where this lands for support teams
If you are rebuilding the revenue dashboard anyway, it is worth asking where it should live. The reason we built Convot is that a revenue number is most useful at the moment a merchant is at risk, not in a dashboard you check once a day. Convot pulls the same Shopify Partner API Mantle did, and puts each merchant’s MRR, plan, LTV, and churn risk right beside the support conversation. When a merchant worth $300 a month goes quiet or sounds frustrated, you see it while you can still do something. After an uninstall, its AI reads the history and tells you whether support was the cause.
To be upfront about what it is not: Convot is not a billing engine, an email platform, an affiliate tool, or an App Store ranking product. Billing goes to Shopify. We would rather say that than pretend to replace everything.
The short version
The data you are most afraid of losing, the revenue dashboard, is the data that is safest, because it lives in the Shopify Partner API and rebuilds anywhere. The thing actually at risk is your help-desk history, so export that this week. Move billing to Shopify native. Handle the rest calmly, with a buffer before August 14. Mantle set a high bar for app-partner tooling, and the move off it is less of a fire drill than it feels like today.
If you want the revenue view and your support inbox in one place, here is how the move to Convot works. And if you just want a second pair of eyes on your migration plan, no pitch, we are happy to help.
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