Crisp bills per workspace, one for each website.
Convot runs every app in one inbox, on one bill.
Convot is a Crisp alternative for small teams that run more than one app. Crisp Essentials, the plan with a knowledge base and AI chatbot, is $95 a month per workspace, and each website needs its own: 3 apps cost $285 at list, or about $228 if Crisp's 20% multi-workspace discount applies to all three. Convot is $89 a month for 3 apps and 3 seats, with a help center, changelog, roadmap and status page for each. Crisp is the better fit for one website, or for teams that need WhatsApp, Instagram and SMS in the inbox.
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Is Convot a good Crisp alternative?
Convot is a good Crisp alternative for small teams that run more than one app. Crisp Essentials is $95 a month per workspace, one per website, so 3 apps cost $285 at list, or about $228 if Crisp's 20% multi-workspace discount applies; Convot costs $89 for 3 apps and 3 seats, with a help center, changelog, roadmap and status page for each. Crisp is the better choice for a single website, where Mini at $45 is cheaper, or if you need WhatsApp, Instagram and SMS in the inbox.
Crisp prices and plans last checked on Crisp's own pricing page, by Tarang Agarwal, Convot founder.
When should you use each?
Crisp is a good fit when…
- You run one website: Crisp Mini is $45 a month, and Essentials covers 10 seats for $95
- You need WhatsApp, Instagram, SMS, Line, Viber or Telegram in the same inbox, channels Crisp lists from Essentials ($95 a month), with email and Messenger from Mini
- You want automation flows (Essentials and up) or no-code connections to 2,000+ apps (Plus)
- You want live translation in 50+ languages, which Crisp lists from Essentials
Convot wins when…
- You run several apps and want one inbox, each conversation labeled by app, instead of a workspace and a bill for each
- You want one customer record across apps, and teammates assigned to specific apps
- You want a changelog, roadmap with voting and status page for each app, on one bill
- You want an AI agent (Cove AI) that answers from your own docs, can show its sources and hands off when unsure
- You build Shopify apps and want plan, MRR and LTV beside the chat (Shopify apps)
Convot vs Crisp: what is different?
A direct comparison across the capabilities small teams running more than one app care about most.
| Capability | Convot | Crisp |
|---|---|---|
| Entry price | Free under $1,000 MRR, then $49 a month for 1 app and 3 seats | Free for 2 seats, Mini $45, Essentials $95, Plus $295 a month, each per workspace |
| Live chat widget | Included | Included |
| Shared inbox | Included | Included |
| Help center / knowledge base | One per app, every paid plan | From Essentials ($95), with custom domain |
| Native mobile app | ✓ | ✓ |
| Live translation | 60+ languages | 50+ languages, Essentials and up |
| WhatsApp, Instagram, Messenger and SMS | Not offered | Messenger from Mini; WhatsApp, Instagram, SMS, Line, Viber from Essentials |
| Changelog + roadmap voting | ✓ Built-in | Not on Crisp's pricing page |
| Status page + uptime monitoring | ✓ Built-in | Essentials and up, from $95 a month |
| In-chat scheduling | ✓ Built-in | Not on Crisp's pricing page |
| AI | Cove AI add-on, $0.20 per resolved conversation with an automatic reply (paid plans) | AI chatbot from Essentials, about $25 of AI credits included |
| Several apps | Priced by app count, +$20 per extra app | One workspace per website, each billed; 20% off at 3 or more |
| Shopify revenue beside the chat (Shopify apps) | ✓ Only on Convot | No |
| Cost for 3 apps, 3 seats | $89 a month (Starter plus 2 apps), 3 seats, Cove AI billed separately | $285 a month on Essentials (10 seats and about $25 of AI credits each), about $228 if the 20% multi-workspace discount applies |
✓ = available, Partial = limited, plan-gated or add-on, No = not offered, or not found on the vendor's public pages. Crisp details from crisp.chat/en/pricing, last checked 1 October 2026. Crisp's Mini plan has no help center or AI chatbot, so we compare against Essentials; Crisp Essentials includes 10 seats, Convot Starter 3.
What changes when you move to Convot
One bill instead of one per site
3 sites on Crisp Essentials cost $285 a month at list, or about $228 if its 20% multi-workspace discount applies. Convot covers 3 apps and 3 seats for $89.
A help center on every plan
Crisp's knowledge base starts on Essentials at $95 a workspace. Each Convot app gets its own help center, on your domain, on every paid plan.
Changelog, roadmap and status
Each Convot app gets a public changelog, a roadmap customers vote on and a status page with uptime monitoring. Crisp lists its status page from Essentials, $95 a month per workspace, so each app's status page is a separate subscription.
Switching takes one click
Crisp imports in one click: contacts, help articles and recent conversations. Rename $crisp.push to Convot.push and common calls keep the same shape.
"We moved our whole support stack off Crisp, and I wish we'd done it sooner. Four separate tools became one, and the one-click import meant I migrated everything in a day, with the team running the next morning."
Atinder Founder, Birdchime Convot as a Crisp alternative
How much does Convot cost compared to Crisp?
Crisp prices per workspace, and each website needs its own: free for 2 seats, then Mini $45, Essentials $95 and Plus $295 a month, with 20% off for 3 or more workspaces. Essentials is the first plan with a knowledge base and AI chatbot, and includes 10 seats and about $25 of AI credits. Convot is free under $1,000 MRR, then $49 a month for 1 app and 3 seats, plus $20 per extra app. On AI, Crisp's bundled credits work out to roughly $0.055 per automated conversation (our calculation from its stated credit size), against Cove AI's $0.20 per resolved conversation; the units differ, so they are not like for like.
Can I migrate from Crisp to Convot?
Crisp imports into Convot in one click: contacts, help center articles and the last 180 days of conversations, one Crisp website at a time. Convot's widget API takes Crisp-style set, do and on commands under Convot.push, so after renaming $crisp.push to Convot.push, calls such as push(["do", "chat:open"]) keep the same shape; pass set values directly rather than wrapped in an array. One team finished moving off Crisp in a day.
What does Convot do that Crisp doesn't?
Convot runs every app from one inbox on one bill priced by app count, with a widget, help center, changelog, roadmap with voting, status page and scheduling for each app. Crisp bills each website as its own workspace, and we found no customer-facing changelog, roadmap voting or scheduling tool on its pricing page (checked 1 October 2026). For Shopify apps, Convot also shows each merchant's plan and MRR beside the conversation.
Is Convot cheaper than Crisp?
Convot is cheaper than Crisp from 2 apps up, and Crisp is cheaper for one website. Two apps cost $69 a month on Convot against $90 on two Crisp Mini workspaces; three apps cost $89 against $228 to $285 on Crisp Essentials, the first Crisp plan with a knowledge base and AI chatbot. For a single website, Crisp Mini at $45 beats Convot Starter at $49, though Mini has no help center or AI chatbot.
Is there a Crisp alternative for multiple websites?
Convot runs several websites or apps from one inbox on one bill, with each conversation labeled by site. Crisp needs a separate workspace, and a separate bill, for each website, so 3 sites on Crisp Essentials cost $285 a month at list, or about $228 if its 20% multi-workspace discount applies. Convot covers 3 apps and 3 seats for $89 a month, plus $20 for each extra app, and each gets its own widget, help center, changelog, roadmap and status page.
Does Convot support WhatsApp like Crisp?
No. Convot does not include WhatsApp, Instagram, Messenger or SMS in the inbox; it covers live chat and email. Crisp lists Messenger from Mini and WhatsApp, Instagram, SMS, Line and Viber from Essentials, $95 a month, so Crisp is the better fit if merchants reach you mainly through messaging apps.
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