Teams running every app from one inbox.
From solo founders shipping their first app to teams running several, Convot gives every stage the same support platform, on one flat bill.
Teams running their support on Convot
Birdchime 
Appointo 
Kindly 
Market Sync 
TheSaaSHub 
Depo 
Lokalize 
Panda Bundle 
OrderDocs "A Seamless Tool for Live Chat with AI Support"
I use Convot for live chat and customer interactions. It's very easy to use and the pricing is also very fair. Convot works perfectly for my needs. I love that it helps me connect multiple businesses in the same account without having to go through multiple logins. The AI assistant is a great feature because it can answer custom queries even when I'm not online, ensuring my customers always get the right help and support. The setup was super easy too.
"Convot: A Comprehensive, User-Friendly CRM for Shopify"
I like that Convot integrates effortlessly with Shopify, making it easy to have a CRM and communication channels like email and in-app chat. The public knowledge base, roadmap, and changelog help keep our customer base engaged and informed. Everything is very easy to use, and I also appreciate the API that was crucial for us to automate work on the knowledge base. The roadmap and changelog allow our customers to see our plans and contribute through suggestions and votes, which is quite effective. Finally, I love that the support is amazing, compensating for any minor issues.
"Great Insights Without Listening to Every Call"
What I like most is that I no longer have to manually review every support call. Convot.io provides clear call summaries, highlights areas where agents can improve, and even shows whether a missed call happened because the agent or the customer didn't join. The new features they're introducing, such as Visitors and Coaching, have made my work even easier and helped me become more productive. Overall, the platform saves me more than 8 hours every week as a manager by automating tasks that I previously had to do manually.
"All-in-One Platform: Unified Chat, Changelog & Roadmap with Built-In AI"
An all-in-one tool: no need to manage separate apps for chat, changelog, and roadmap. It also offers inbuilt AI support.
"We moved our whole support stack off Crisp, and I wish we'd done it sooner. It's built for Shopify app teams, so four separate tools became one. The part I didn't expect: one-click import from Crisp. I moved everything in a day, and the team was fully running the next morning."
In their words.
Founders and support teams, running their support on Convot.
"I was paying for Crisp and couldn't justify it as a solo founder. I switched to Convot's free plan and somehow got more: a real help desk, feature requests, a changelog, even live translations. It's free until $1k MRR, so I get a proper support platform without paying until the business can afford it."
"I run day-to-day support for our Shopify apps. The change with Convot is seeing each merchant's plan, MRR, and churn risk right on the conversation. When a $400/mo account goes quiet or sounds frustrated, we see it and act. We've caught churn we'd have completely missed."
"I like how it helps me centralize all my Shopify app-related support and merchant information in one place."
Three teams, three stages, one support platform.
From a solo founder to an 8-person team, here's how they actually run support on Convot.
8-person team How Birdchime replaced four support tools with one
An 8-person team replaced four disconnected tools with Convot, and migrated in a single day.
Read Birdchime's story → Solo founder How Lokalize got more support tooling for free
A solo founder left a paid Crisp plan for Convot's free tier and got more than he had before.
Read Lokalize's story → Revenue-aware support in practice How Sidepanda runs revenue-aware support on Convot
The team behind Appointo and several other Shopify apps runs support for all of them from one Convot inbox.
Read Sidepanda's story →Add your app to the list.
Start free. Every app in one inbox, free migration from Crisp, no credit card.