Mobile

Support that travels with you.

A native iOS and Android app with every app's inbox in one place. Full inbox, replies, notes, and availability, with push in seconds, so the 2 am customer question gets answered wherever you are.

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9:41
Northwind Apps

Inbox

T
All 12 Unassigned Mine
L
Lumen Skincare2m

Checkout bundle isn't applying the tiered discount…

Pro · $149/mo
T
Trailhead Outfitters18m

Thanks, that fixed it! Closing this out.

You replied
M
Maison Botanics41m

Can we hop on a quick call about the upgrade?

Meeting booked
K
Kettle & Co1h

Where do I find the analytics export?

Escalated
N
Northwind Demo3h

Loving the new roadmap board 🙌

Growth · $79/mo
Inbox Contacts Activity Settings
What's in the app

Everything the web app has. Fits in your pocket.

The same real-time conversations, notes, and filters, on iOS and Android.

Full inbox, anywhere

Browse your shared inbox by status, filter by app or assignment, and search across all threads, the exact same views as the web app, sized for one thumb.

Reply and take notes

Write rich replies to customers and drop private notes for your teammates, all from the conversation composer. Notes are never visible to customers.

Push in seconds

New customer messages, @mentions, meeting start alerts, and frustration escalations all arrive as iOS and Android push notifications with deep links that open the right conversation immediately.

Set your availability

Flip between Online, Busy, and Offline from the settings screen. The widget status and routing rules update in real time, no web-app tab required.

Native deep links

Every push opens exactly the right conversation, no fumbling through tabs. Universal/App Links mean tapping a Convot URL from email or Slack lands in the native app instantly.

Start a new conversation

Reach out to any customer proactively from the app, search for a contact, write the first message, and it lands in the same shared inbox your whole team sees.

Context in your pocket

See the whole customer before you reply.

The contact sidebar travels with you. Tap any conversation and see every app the customer uses and their full history. For Shopify apps, their plan, MRR and install date too, the same context as the web app, right on your phone.

Explore the inbox →
9:41
L
Lumen Skincare lumen-skincare.myshopify.com
Bundle Boost Pro
MRR$149/mo
Lifetime$1,788
Apps used2
InstalledMar 2025
Checkout bundle isn't applying the tiered discount on orders over $80. 9:38 AM
Thanks Maya, I can see your Pro plan has tiered discounts on. Let me check the threshold rule now. 9:40 AM · You
Reply to Lumen Skincare…

Answer that 2 am message from your phone.

Start free, no credit card. The mobile app is included on every plan.