↑$
The resolution tax
Your bill spikes the month your AI starts working. Intercom Fin charges ~$0.99 per resolution. Convot's Cove AI charges $0.20. The more tickets your AI resolves, the bigger the gap you're paying.
All-in-one support platform
Support software without the
Support software without the
resolution tax.
An all-in-one help desk with an AI agent that resolves tickets at $0.20 (a fifth of Intercom Fin's $0.99) and stays grounded in your real docs instead of making things up. Flat pricing for the whole team. No per-seat tax. No bill explosion the month your AI starts working.
- ✓ Free under $1k
- ✓ No credit card
- ✓ Free migration, full history included
Grounded answer · no hallucinations
$0.20 per resolution · 5× under Fin
Trusted by SaaS and software support teams
Birdchime 
Appointo 
Kindly 
TheSaaSHub 
Depo 
Lokalize TPTranscriptPort 
Panda Bundle 
OrderDocs The stakes
Three ways your support stack quietly drains your budget.
For a SaaS team, the tools meant to help customers often become the biggest fixed cost. Convot closes all three gaps in one flat bill.
×n
The per-seat penalty
Every new hire means a higher invoice. Per-seat pricing punishes growing teams, so the better your support gets, the more the tool costs, until the bill swallows the benefit.
×5
The five-tool sprawl
Zendesk for tickets, Intercom for chat, a separate AI bot, Canny for roadmap, a changelog tool. Five invoices, five logins, and no shared context between any of them.
Meet Convot
Everything your team needs to support customers, in one place.
Replace five tools with one flat bill. No per-seat fees, no resolution tax, no add-ons for things that should be included.
Cove AI: grounded answers at $0.20
Most AI support bots hallucinate. Cove trains on your actual docs and account data, cites its sources, and abstains when unsure instead of making things up. At $0.20 per resolved ticket (a fifth of Intercom Fin's ~$0.99), you only pay when it actually works.
Meet Cove AI →Live chat
A branded widget for any web app or SaaS product, real-time, in any language, on any plan.
Learn more →Shared inbox
Contact-centric threads, saved views, notes, @mentions, and smart assignment for the whole team.
Learn more →Quality & escalation
Live frustration escalation before a customer churns, auto-QA grading on every conversation.
Learn more →Help center
Searchable, multi-language articles on your own domain and inside the widget.
Learn more →Changelog & roadmap
Ship in public: a changelog and a roadmap your customers vote on. Replaces Canny.
Learn more →Status page
A branded status page with built-in uptime monitoring and auto-incidents.
Learn more →Scheduling
Turn a support chat into a booked call, slots, reminders, and Google Meet.
Learn more →Mobile app
Native iOS & Android: answer that 2am question with a push before it escalates.
Learn more →Developers
One-line embed, a Crisp-compatible SDK, HMAC identity verification, and 9 signed webhooks.
Learn more → Cove AI agent
An AI agent that resolves tickets at $0.20, and never makes things up.
Cove trains on your help center, docs, and account data, then answers customers directly with citations. It never invents an answer: below its confidence threshold it escalates to your team with full context. Pay $0.20 per resolved ticket (a fifth of Intercom Fin's ~$0.99), and only when it actually works.
- ✓Grounded answers with source citations, no hallucination
- ✓Account-aware: knows each customer's plan and subscription status
- ✓$0.20 per resolved ticket: transparent, usage-based pricing
Chat & inbox
Live chat your customers enjoy. An inbox built for teams.
A branded widget for any web app or SaaS product, with live translation in 25+ languages. Behind it, a contact-centric inbox with saved views, private notes, @mentions, shortcuts, and real first-response analytics.
- ✓Branded widget, online/away states, file uploads
- ✓Auto-translate both ways in 25+ languages
- ✓Saved views, assignment, notes & @mentions
Quality & escalation
Catch a frustrated customer before they churn.
Convot reads every conversation. It escalates the ones turning hostile, grades support quality automatically, and surfaces patterns so you fix the right things before they affect retention.
- ✓Live frustration escalation to managers
- ✓Automatic QA grading on every conversation
- ✓Conversation analytics: spot recurring issues early
Self-serve
Deflect tickets. Ship in public. Book the call.
A help center on your own domain and inside the widget. A changelog and roadmap your customers vote on. A branded status page with uptime monitoring. And scheduling, so a chat becomes a booked call without leaving the widget.
- ✓Help center on your domain + in-widget search
- ✓Changelog + roadmap voting + status page
- ✓Book calls in-chat with reminders & Google Meet
Developers
Built for the teams building SaaS products.
One line to embed. A Crisp-compatible SDK so migrating is copy-paste. HMAC identity verification so you always know which customer you're talking to. Nine signed webhooks and a REST API to wire Convot into your stack.
- ✓One-line embed, Crisp-compatible SDK
- ✓HMAC identity verification + external_id sync
- ✓9 signed webhooks + REST API
<!-- Drop Convot into any web app --> <script> window.Convot = { app_id: "app_3f9c2a8d" }; </script> <script async src="https://cdn.convot.io/w.js"></script> // Identify the user, verified with HMAC Convot.identify({ email: user.email, user_id: "usr_8a2b1c9d", user_hash: hmac, });
Mobile
Support that travels with you.
A native iOS and Android app for your team. Push notifications, full inbox, replies, and notes, so the 2am customer question gets answered before it turns into a churn.
- ✓Native iOS & Android agent app
- ✓Push notifications + deep links
- ✓Reply, note, and set availability on the go
9:41
Northwind Apps
T Inbox
All 12 Unassigned Mine
L
Lumen Skincare2m
Checkout bundle isn't applying the tiered discount…
Pro · $149/mo T
Trailhead Outfitters18m
Thanks, that fixed it! Closing this out.
You replied M
Maison Botanics41m
Can we hop on a quick call about the upgrade?
Meeting booked K
Kettle & Co1h
Where do I find the analytics export?
Escalated N
Northwind Demo3h
Loving the new roadmap board 🙌
Growth · $79/mo Inbox Contacts Activity Settings
Switching is painless
Coming from Intercom, Zendesk, or Crisp? Bring everything with you.
Crisp imports in one click: conversations, contacts, and help-center articles, full history included. On Zendesk, Intercom, or Freshdesk? We'll migrate you ourselves, free. Either way: keep your history, keep your customers, lose the per-seat bill.
Import your history$0.20
per AI resolution
vs ~$0.99 on Intercom Fin
1-click
import from Crisp
Zendesk/Intercom: we migrate you free
25+
languages auto-translated
powered by Claude
Native
iOS & Android app
with push
Proof
Support teams run on Convot.
From solo founders to growing teams, switching off Intercom, Zendesk, and tool sprawl.
"We moved our whole support stack off Crisp, and I wish we'd done it sooner. Four separate tools became one, and the one-click import meant I migrated everything in a day, with the team running the next morning."
Atinder Founder, Birdchime "I run day-to-day support for our Shopify apps. Now every conversation shows the merchant's plan, MRR, and churn risk. When a $400/mo account goes quiet, we see it and act. We've caught churn we'd have completely missed."
Karan Customer Success Manager, Sidepanda "I was paying for Crisp and couldn't justify it solo. I switched to Convot's free plan and got more: help desk, feature requests, changelog, even live translations. Free until $1k MRR, so I don't pay until the business can."
Rajat Founder, Lokalize Pricing
Free under $1k MRR. Then one flat bill instead of five tools.
Free for any SaaS team under $1,000/mo: no card, no sales call. Flat pricing for the whole team, no per-seat penalty.
Starter
$49 / mo
Your first paid plan: the whole stack included.
- 1 product · 3 seats
- Full platform
- AI quality scoring & escalation
- Remove branding
Growth
$79 / mo
For the growing support team.
- 2 products · 7 seats
- Everything in Starter
- More AI credits
- +$10/seat · +$20/product
- Priority support
Scale
$299 / mo
Unlimited products for agencies & studios.
- Unlimited products · 20 seats
- Everything in Growth & Pro
- SSO & roles
- Custom domains & SLA
- Dedicated onboarding
Add-on Cove AI agent - usage-based at $0.20 per resolved conversation. Add it to any plan and only pay when it actually deflects a ticket. See how Cove AI works →
From the blog
All posts →Playbooks for SaaS support teams
Strategy
Why support is a revenue function for Shopify app teams
For a Shopify app, support isn't a cost center. It's where retention, reviews, and revenue are won or lost. Here's the case for treating it that way.
Read →MigrationMigrating from Crisp to Convot: a step-by-step guide
Switching support tools sounds painful. It isn't. Here's exactly how to move from Crisp to Convot, your contacts, conversations, and articles, in a single afternoon.
Read →Self-serveHow to Reduce Support Tickets: A Ticket Deflection Playbook
The cheapest support ticket is the one that never reaches you. A practical ticket deflection playbook to cut support volume with a help center, status page, roadmap, and AI, without hurting customers.
Read →Stop paying the resolution tax.
Start free.
Live chat, help center, grounded AI agent, roadmap and changelog: all included. No per-seat fees, no bill shock. Free under $1k MRR, no card required.