Mantle is winding down

Mantle is shutting down. Your revenue dashboard doesn't have to go with it.

On June 16, Mantle announced it's winding down. The dashboard you open every morning — MRR, plans, LTV, churn — goes dark. But that data was never really Mantle's: it lives in the Shopify Partner API. Connect Convot and it rebuilds itself, live, with your support inbox wrapped around it.

Connect the Shopify Partner API · No CSV wrangling for revenue data · Free under $1k MRR

Mantle Winding down
Convot Revenue-aware support
Revenue intelligence MRR, plan, LTV & churn — rebuilt from Shopify
Support & help desk Live chat, shared inbox, help center
Portal, status & roadmap Changelog, voting, uptime — on your domain
The dates that matter

The clock started June 16.

Straight from Mantle's wind-down notice. If anything you rely on runs through Mantle, plan your move before these dates or face disruption.

Most accounts August 14, 2026

Analytics, help desk, CRM, email, APIs and MCPs shut down 60 days after the announcement. This is the deadline for everything except billing.

Mantle Billing accounts September 30, 2026

Billing customers get a longer runway. Mantle recommends moving billing to Shopify's native App Pricing — Convot isn't a billing engine, and you won't need one.

Source: Mantle's official wind-down notice (June 16, 2026). This is a full shutdown — no acquisition, no hand-off, eventual data destruction. Export what you need. Read the step-by-step migration guide →

What moves to Convot

The two things you open Mantle for every day.

Mantle did a lot. Most of it you can let Shopify absorb. Here's the honest map of what carries over, what rebuilds itself, and what Shopify now owns.

Nothing to export

Revenue intelligence

  • MRR, plan, LTV & churn risk
  • Rebuilt live from the Shopify Partner API
  • The same source Mantle pulled from
  • Sits beside every conversation
  • Post-uninstall churn attribution
CSV import

Support & contacts

  • Customers and contacts via CSV
  • Help-desk history where you have it
  • Help-center articles, multi-language
  • We'll help you map the columns
  • Live chat + shared inbox ready day one
Rebuild in minutes

Portal, status & roadmap

  • Public changelog on your domain
  • Roadmap merchants vote on
  • Branded status page + uptime
  • In-chat scheduling
  • All inside the widget
What about billing, affiliates, email and app-store analytics? Mantle steers billing to Shopify's native App Pricing — so you don't replace it, Shopify owns it. Affiliates, email marketing, sales CRM and App Store ranking (SASI/ASA) aren't what Convot does, and we'll tell you that up front rather than sell you a worse version.
Side by side

Where Convot picks up.

Capability Mantle Convot
MRR / plan / LTV / churn dashboard Shutting down
Pulls Shopify Partner data natively Was ✓
Revenue beside support conversations
Live chat + shared inbox
Help center / knowledge base
Changelog + roadmap voting
Status page + uptime
AI churn attribution
Subscription billing engine → Shopify → Shopify
Built for Shopify app teams Was ✓
Why land here

More than a Mantle replacement.

Mantle showed you the revenue. Convot shows it to you at the exact moment it's at risk — beside the merchant who's about to churn, while you can still do something.

Revenue where you work

Mantle put MRR in a dashboard. Convot puts each merchant's MRR, plan, LTV, and churn risk right beside the conversation — so you see the revenue behind a ticket before you type a word.

See revenue intelligence →

AI churn attribution

When a merchant uninstalls, Convot reopens the conversation, asks "was support the cause?", and surfaces the answer on your revenue dashboard — so you fix the right thing, not just the loudest complaint.

See AI churn attribution →

One platform, not five

You were already going to lose Mantle's help desk, status, and changelog too. Convot ships all of it — chat, help center, roadmap voting, status page, and scheduling — built for the teams behind Shopify apps.

See developer features →
"We moved our whole support stack off Crisp, and I wish we'd done it sooner. Four separate tools became one, and the one-click import meant I migrated everything in a day, with the team running the next morning."
Atinder's company Atinder Founder, Birdchime

Move before August 14, 2026.

Connect your Shopify Partner account and your revenue view rebuilds in minutes. Free under $1k MRR, no card. Our team will help you migrate the rest.