Moving off Mantle? Your revenue view rebuilds from the Shopify Partner API.
Mantle announced on June 16, 2026 that it would shut down, with September 30 as the last day for its final accounts. MRR, plans, LTV and past uninstalls all come from the Shopify Partner API, so they rebuild when you connect it. Data Mantle held itself, such as custom fields, usage events or deals, does not. Connect Convot and it rebuilds live, beside your support inbox.
Connect the Shopify Partner API · No CSV wrangling for revenue data · Free under $1k MRR
The dates Mantle announced.
Straight from Mantle's wind-down notice. Both dates Mantle set have now passed.
Accounts without Mantle Billing: analytics, help desk, CRM, email, APIs and MCPs ended on this date, about 60 days after the announcement.
On Mantle Billing, the whole account, including analytics, help desk and email, kept running until this date. Mantle recommended moving billing to Shopify's native App Pricing. Convot isn't a billing engine. Check that Shopify's App Pricing covers your plans before you move.
Source: Mantle's wind-down notice at docs.heymantle.com/wind-down (June 16, 2026). Mantle described it as a complete shutdown with eventual destruction of data. Read the step-by-step migration guide →
The two things you open Mantle for every day.
Mantle did a lot. Most of it you can let Shopify absorb. Here's the honest map of what carries over, what rebuilds itself, and what Shopify now owns.
Revenue intelligence
- ✓MRR, plan, LTV & past uninstalls
- ✓Rebuilt live from the Shopify Partner API
- ✓Backfilled from Shopify on first connect
- ✓Sits beside every conversation
- ✓AI review of support's role after an uninstall
Support & contacts
- ✓Contacts moved with Convot's API or MCP
- ✓No Mantle importer exists, so we plan the move with you
- ✓Help articles brought across by hand or with our help
- ✓Help center supports multiple languages
- ✓Live chat + shared inbox ready day one
Portal, status & roadmap
- ✓Public changelog on your domain
- ✓Roadmap customers vote on
- ✓Branded status page + uptime
- ✓In-chat scheduling
- ✓Linked from your support widget
Where Convot picks up.
| Capability | Offered by Mantle? | Convot |
|---|---|---|
| MRR, plan, LTV and past uninstalls dashboard | Yes, now ended | ✓ |
| Pulls Shopify Partner data natively | Yes, now ended | ✓ |
| Shopify revenue beside the chat (Shopify apps) | Not listed | ✓ |
| Live chat + shared inbox | Yes, now ended | ✓ |
| Help center / knowledge base | Not listed | ✓ |
| Changelog + roadmap voting | Not listed | ✓ |
| Status page + uptime | Not listed | ✓ |
| AI review of support's role after an uninstall (Shopify apps) | Not listed | ✓ |
| Subscription billing engine | → Shopify | → Shopify |
| Focused on Shopify app teams | Yes, now ended | ✓ |
More than a Mantle replacement.
Mantle showed you the revenue. Convot shows it beside the conversation, so you see who you're talking to before you reply.
Revenue where you work
Mantle put MRR in a dashboard. Convot puts each merchant's plan, MRR, LTV, and past uninstalls right beside the conversation, so you see the revenue behind a ticket before you type a word.
See revenue intelligence →Support's role after an uninstall
When a merchant uninstalls shortly after a support conversation, Convot's AI gives a best-effort verdict on whether support may have contributed, shown on your revenue dashboard.
See how it works →One platform, not five
Mantle's help desk went with it. Convot ships all of it: chat, help center, roadmap voting, status page, and scheduling. One inbox can also cover every other app your team runs, on one flat bill priced by app count.
See developer features →Moving off Mantle: common questions
Is Mantle shutting down?
Mantle announced on June 16, 2026 that it would shut down completely. Accounts without Mantle Billing ended on August 14, 2026, and Mantle Billing accounts kept their whole account until September 30, 2026. Mantle said the product would not be sold or transferred and that its data would eventually be destroyed. Source: docs.heymantle.com/wind-down, checked 1 October 2026.
What is the best Mantle alternative for Shopify app teams?
Convot is a Mantle alternative for Shopify app teams that want each merchant's plan, MRR and LTV beside the support conversation. It connects to the Shopify Partner API, backfills your transaction history, and includes live chat, a shared inbox, a help center, changelog, roadmap and status page for each app. It is free under $1,000 MRR, then $49 a month for 1 app. For billing, Mantle pointed customers to Shopify's native App Pricing, and Convot is not a billing engine.
Can I get my Mantle revenue data back?
Your revenue history lives in the Shopify Partner API, not only in Mantle, so MRR, plans, LTV and past uninstalls rebuild when you connect the Partner API to a tool such as Convot. Data Mantle stored itself, such as custom fields, usage events or deals, does not come back from Shopify.
Does Convot import from Mantle?
Convot has no Mantle importer. Revenue data rebuilds from the Shopify Partner API, and contacts you exported can be moved with Convot's API or MCP. Crisp is the only one-click help desk import.
Move your revenue view to Convot.
Connect your Shopify Partner account and your revenue view rebuilds in minutes. Free under $1k MRR, no card. Our team will help you migrate the rest.