How Lokalize got more support tooling for free
Lokalize is an AI translation app for Shopify, run entirely by its solo founder, Rajat. He left a paid Crisp plan for Convot's free tier and ended up with more than he had before.
Paying for tooling he couldn't justify
When you're early and solo, every subscription gets scrutinized. Rajat was on Crisp, tried the paid plans, and couldn't justify the cost at his stage. Support tooling felt like something to upgrade to later.
Free until $1k MRR, and not a stripped-down tier
The part that made it a no-brainer: Convot is free until $1k MRR, so Rajat gets a real support platform without paying a cent until the business can actually afford it.
"I was paying for Crisp and couldn't justify it as a solo founder. I switched to Convot's free plan and somehow got more: a real help desk, feature requests, a changelog, even live translations."
RajatFounder, Lokalize What changed
More than paid Crisp gave him
A proper help desk, feature requests, a changelog, image sending in chat, and live translations, things Crisp could not do.
No cost while small
He supports customers better and grows faster without adding cost while the business is still early.
Room to grow into it
The platform scales with him, so there is no second migration looming the moment things take off.
Run your support like Lokalize.
Revenue-aware support for Shopify app teams. Free under $1k MRR, one-click Crisp import.