Every app, one inbox
Each of your Shopify apps gets its own widget and help center. Every merchant conversation lands in one inbox, labeled by app.
For Shopify app developers
One support desk for all your Shopify apps.
Chat, inbox, help center and AI for every app you've shipped, with each merchant's plan and MRR from your Partner account beside the conversation.
Free under $1k MRR, verified from your Partner account · One-click Crisp import
How Convot fits
Built around how Shopify app teams actually work.
One merchant, every app
A merchant who installed two of your apps is one contact, with full history across both.
Cove AI on the easy questions
Answers setup and billing questions from each app's own docs at $0.20 a resolution, and hands off when it isn't sure.
Changelog and roadmap per app
Merchants vote on what's next for the app they use, and get an email when it ships.
Alerts in the right Slack channel
New installs, upgrades, uninstalls and frustrated merchants, routed per app.
Moving off Crisp in a day
One-click import of contacts, conversations and help articles, workspace by workspace.
Only for Shopify apps
See what each merchant pays before you reply.
Connect your Shopify Partner account once. Every conversation shows the merchant's plan, MRR and LTV for each of your apps they use, so a $400/mo account and a free install don't wait in the same line.
- ✓Plan, MRR, LTV and install date beside every chat
- ✓Uninstall? Their last conversation reopens so you can follow up
- ✓AI churn attribution: was support the cause, after the fact
- ✓A revenue dashboard across all your apps
Proof
Shopify app teams, in their words.
"I like how it helps me centralize all my Shopify app-related support and merchant information in one place."
Thomas Lang Founder, Market Sync "We moved our whole support stack off Crisp, and I wish we'd done it sooner. Four separate tools became one, and the one-click import meant I migrated everything in a day, with the team running the next morning."
Atinder Founder, Birdchime "I was paying for Crisp and couldn't justify it solo. I switched to Convot's free plan and got more: help desk, feature requests, changelog, even live translations. Free until $1k MRR, so I don't pay until the business can."
Rajat Founder, Lokalize FAQ
Questions we get.
How does the free plan work for Shopify apps?
Connect your Shopify Partner account and we read your real revenue. Under $1,000 MRR, the whole platform is free, automatically. No form, no card.
What does the Partner API connection read?
Plan, MRR, LTV and lifecycle events (installs, upgrades, uninstalls) for your apps. It's read-only: Convot never writes to your Partner account or anyone's store.
Can I run several Shopify apps on one plan?
Yes. Growth includes 2 apps, Pro 5, Scale unlimited, and each extra app is $20/mo. Every app shares one inbox and one merchant record.
We're on Mantle. Can Convot replace the revenue dashboard?
The revenue dashboard covers MRR, ARR, churn and LTV from your Partner data, beside your support. Talk to us and we'll walk through what maps across.
Bring every Shopify app into one inbox.
Connect your Partner account, and you're free until $1k MRR.