Convot vs ChartMogul

ChartMogul is a subscription analytics and revenue reporting platform.
Convot puts each merchant's Shopify revenue beside the support conversation.

Convot is a ChartMogul alternative for Shopify app teams that want each merchant's plan, MRR and LTV inside the support inbox rather than in a separate dashboard. Convot Starter is $49 a month for 1 app with a help desk included; ChartMogul is free up to $10,000 MRR, and Starter is $57 a month billed annually. ChartMogul is the better fit for revenue reporting: cohorts, segmentation, forecasting and multiple billing sources.

Free under $1k MRR · Live in minutes · No credit card

Short answer

Is Convot a good ChartMogul alternative?

Convot is a good ChartMogul alternative for Shopify app teams that want each merchant's plan, MRR and LTV beside the support conversation, along with a help desk for every app. Convot Starter is $49 a month for 1 app with chat, a help center and the revenue view. ChartMogul is the better choice for revenue reporting, with cohorts, segmentation, forecasting and several billing sources, and it is free up to $10,000 MRR.

ChartMogul prices and plans last checked on ChartMogul's own pricing page, by Tarang Agarwal, Convot founder.

The honest take

When should you use each?

ChartMogul is a good fit when…

  • You need cohorts, segmentation, forecasting and benchmarking
  • You pull revenue from several billing sources and report it to finance or investors
  • You want warehouse sync to Snowflake, BigQuery or Redshift
  • You are under $10,000 MRR and the free plan covers you
  • You want a CRM built around subscriptions: ChartMogul includes one, with connected Gmail, Outlook or IMAP mailboxes and sequences

Convot wins when…

  • You want a merchant's plan, MRR and LTV beside the support conversation, not in another tab
  • You want Shopify Partner data connected directly, without a third-party connector
  • You want an AI review of support's role after an uninstall (Shopify apps)
  • You want live chat, a help center, changelog, roadmap and status page for each app in the same tool
Side by side

Convot vs ChartMogul: what is different?

ChartMogul and Convot overlap on metrics but solve different jobs. Here's where each fits.

Capability ChartMogul
MRR / ARR dashboard Shopify apps ✓
Cohorts, segmentation, forecasting Core metrics ✓
Pulls Shopify Partner data Directly Via a free SaaSync connector
Multiple billing sources No ✓
Shopify revenue beside the chat (Shopify apps) ✓ Only on Convot No
AI review of support's role after an uninstall (Shopify apps) ✓ Only on Convot No
Live chat + shared inbox ✓ No live chat listed; built-in CRM with connected email mailboxes
Help center + roadmap + status + scheduling ✓ Built-in Not listed on ChartMogul's pricing page
Price Free under $1k MRR, then $49 a month (whole stack) Free up to $10K MRR; Starter $57 billed annually ($69 monthly)

✓ = available, Partial = limited, plan-gated or add-on, No = not offered, or not listed on ChartMogul's pricing page. ChartMogul plans and prices from chartmogul.com/pricing, checked 1 October 2026.

Pricing

How much does ChartMogul cost?

As of 1 October 2026, ChartMogul is free up to $10,000 MRR ($120,000 ARR), then priced by the ARR it tracks: Starter from $57 a month billed annually ($69 monthly) and Pro from $99 annually ($119 monthly), rising in steps as ARR grows. Enterprise starts at $19,900 a year. There is a 14-day trial without a card, and a startup program takes $50 a month off a paid plan for 12 months.

PlanStarting priceARR trackedTeam membersBilling sources
Free$0Up to $120KUnlimited1
StarterFrom $57 annual, $69 monthlyUp to $10M31, plus 2 custom sources
ProFrom $99 annual, $119 monthlyUp to $10MUnlimited5
EnterpriseFrom $19,900 a yearUnlimitedUnlimitedCustom

From chartmogul.com/pricing, checked 1 October 2026. Starter and Pro prices step up with ARR: Starter runs to $707 a month annual, Pro to $1,199.

Why teams switch

What changes when you move to Convot

Revenue in the inbox

Each Shopify merchant's plan, MRR and LTV sit beside the conversation, so you know who you are talking to before you reply.

Shopify Partner data, direct

Convot connects to your Shopify Partner account directly. ChartMogul uses a third-party connector for Shopify Partners.

Support's role after an uninstall

When a merchant uninstalls shortly after a support conversation, an AI review gives a best-effort verdict on whether support may have contributed (Shopify apps).

A help desk included

Chat, a help center, changelog, roadmap and status page for each app come with the revenue view, from $49 a month.

FAQ

Convot as a ChartMogul alternative

How much does Convot cost compared to ChartMogul?

As of 1 October 2026, ChartMogul is free up to $10,000 MRR, then Starter is $57 a month billed annually ($69 monthly) with 3 team members and 1 billing source, rising with ARR; Pro starts at $99 annually. Convot is free under $1,000 MRR, then $49 a month for 1 app with the Shopify revenue view and a full help desk.

What does Convot do that ChartMogul doesn't?

Convot shows each Shopify merchant's plan, MRR and LTV beside the support conversation, with an AI review of support's role after an uninstall, and includes live chat, a help center, changelog, roadmap and status page for each app. ChartMogul is a deeper reporting product with cohorts, forecasting and many billing sources, but it is a dashboard, not a help desk.

See your Shopify revenue inside support.

Connect your Partner account in minutes (Shopify apps). Every conversation shows the merchant's plan, MRR and LTV. Free under $1k MRR, no credit card.