Productboard is for internal product management.
Convot is for the merchant-facing roadmap, votes, and support, in one place.
Productboard helps product teams collect inputs, prioritize, and plan internally, with deep frameworks and Jira-style integrations. Convot is merchant-facing: a public roadmap your merchants vote on and a changelog, inside the same widget where they chat, alongside live chat, a help center, a status page, and scheduling.
Free under $1k MRR · Live in minutes · No credit card
When should you use each?
Productboard is a good fit when…
- You're a product team that needs internal prioritization and planning frameworks
- You pipe feedback from many sources into one product backlog
- You integrate deeply with Jira, Slack, and engineering tools
- You don't need a public, merchant-facing roadmap tied to support
Convot wins when…
- You want a public roadmap merchants vote on, not an internal planning tool
- You want roadmap + changelog inside the same widget as your support
- You want to see which merchants voted, and what their MRR is
- You want voting bundled with chat, help center, status, and scheduling
How they stack up
A direct comparison across the capabilities Shopify app teams care about most.
| Capability | Convot | Productboard |
|---|---|---|
| Public roadmap with voting | ✓ | Limited portal |
| Internal prioritization frameworks | – | ✓ |
| Public changelog | ✓ Built-in | – |
| Inside your support widget | ✓ Only on Convot | – |
| Live chat + shared inbox | ✓ | – |
| Help center + status + scheduling | ✓ Built-in | – |
| Shopify revenue beside votes (MRR / LTV) | ✓ Only on Convot | – |
| Built for Shopify app developers | ✓ | Generic |
| Starting price | Free / from $49/mo | From $19–$59/maker |
✓ = available · Partial = limited or add-on · – = not available. Pricing as of June 2026.
What changes when you move to Convot
Revenue beside every thread
Every conversation shows the merchant's plan, MRR, LTV, and churn risk, pulled live from the Shopify Partner API. You stop treating all merchants the same and start protecting the ones who matter most.
AI that closes the churn loop
When a merchant uninstalls, Convot's AI examines the support history and tells you whether support was the cause, a signal no other tool can produce, so you fix the right thing.
Many tools become one
Chat, shared inbox, help center, changelog, roadmap voting, status page, scheduling, and a Shopify MRR dashboard, all under one login, one brand, and one bill instead of five subscriptions.
Built for Shopify app teams
Convot is purpose-built for the 1–10-person teams behind Shopify apps, Shopify-native (CORS for *.myshopify.com out of the box), revenue-aware, and live in minutes.
Convot as a Productboard alternative
Is Convot a good Productboard alternative?
For Shopify app teams, yes. Convot covers the same support essentials as Productboard — live chat, a shared inbox, and a help center on your own domain — and adds Shopify revenue intelligence (MRR, plan, LTV, and churn risk) beside every conversation that Productboard can't show. It's purpose-built for 1–10-person Shopify app teams and goes live in minutes, not a multi-week rollout.
How much does Convot cost compared to Productboard?
Convot is free under $1,000 MRR and starts at $49/month after that, with no per-agent pricing. Its grounded AI agent, Cove AI, is $0.20 per resolution. See the pricing page for current plans (pricing as of June 2026).
Can I migrate from Productboard to Convot?
Yes. Setting up Convot takes minutes, and our team will help you move your help center content and set up chat and a shared inbox. Most Shopify app teams are live the same day — book a demo and we'll plan your switch.
What does Convot do that Productboard doesn't?
Convot shows live Shopify Partner revenue data — MRR, plan, LTV, and churn risk — beside every conversation, and its AI can attribute churn to support after an uninstall. It also bundles a changelog, roadmap voting, status page, and in-chat scheduling that usually need separate tools, all under one login and one bill.
Further reading
Let merchants vote where they already chat.
A public roadmap, a changelog, and live support in one widget on your domain, with MRR beside every vote. Free under $1k MRR, no credit card.