Front is a collaborative shared inbox, priced per seat from $25 a month billed annually.
Convot is a shared inbox for every app you run, with seats included.
Convot is a Front alternative for small teams that run more than one app and support customers through chat, email and a help center. It costs $49 a month for 1 app and 3 seats. As of 1 October 2026, Front Starter is $25 per seat billed annually, $75 for 3 seats, with 1 workspace and one channel type; email plus chat, or several workspaces, need Professional at $65 per seat, $195 for 3. Front is the better fit for teams that work mainly in email, SMS, WhatsApp and social and want deep inbox collaboration.
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Is Convot a good Front alternative?
Choose Convot over Front if you run more than one app and want live chat, email and a help center for each app on one plan with seats included. Convot costs $49 a month for 1 app and 3 seats; on Front, chat plus email or more than 1 workspace needs Professional at $65 per seat billed annually, $195 for 3 seats. Front is the better choice for email-heavy teams that want SMS, social and WhatsApp in one collaborative inbox, or an AI agent from $0.05 per conversation.
Front prices and plans last checked on Front's own pricing page, by Tarang Agarwal, Convot founder.
When should you use each?
Front is a good fit when…
- Your team works mainly in email and wants internal comments, shared drafts and assignment in one collaborative inbox
- You need SMS, social, voice integrations or WhatsApp (an add-on) in one inbox, on Professional and up
- You want an AI agent priced per conversation: Autopilot starts at $0.05 per conversation
- You want meeting scheduling in replies (also on Starter if email is the only channel) and, on Professional and up, a customer portal with ticket forms
Convot wins when…
- You want live chat and email on the entry plan: Front Starter supports one channel type, so both need Professional at $65 per seat billed annually
- You run more than one app: Convot adds an app for $20 a month, while more than 1 Front workspace needs Professional
- You want a help center, changelog, roadmap with voting and status page for each app
- You want seats included: $49 covers 3 seats, against $75 to $195 for 3 seats on Front billed annually
- You build Shopify apps and want the merchant's plan, MRR and LTV beside every conversation
Convot vs Front: what is different?
A direct comparison across the capabilities small teams running more than one app care about most.
| Capability | Convot | Front |
|---|---|---|
| Cost for 3 seats | $49 a month (Starter, 1 app), billed monthly | $75 (Starter) or $195 (Professional) billed annually; $105 or $255 monthly |
| Pricing unit | Apps, seats included: +$20 per app, +$10 per seat | Per seat |
| Shared inbox | ✓ | ✓ |
| Live chat and email together | Every plan | Professional and up; Starter allows one channel type |
| Several apps or brands | Widget, help center and settings per app | 1 workspace on Starter, up to 5 on Professional |
| Help center / knowledge base | One per app | Basic on Starter, customizable on Professional |
| SMS, social and WhatsApp | Not offered; live chat and email | SMS on Starter as its single channel; social and WhatsApp (add-on) from Professional |
| AI agent price | $0.20 per resolved conversation (paid plans) | Autopilot from $0.05 per conversation; Copilot $20 per seat |
| Translation | Live, 60+ languages, both directions | AI Translate, up to 200 actions per teammate a day |
| Changelog, roadmap with voting, status page | ✓ Built-in | Not listed on Front's pricing page |
| Free plan | Free under $1,000 MRR (1 app, 3 seats, no Cove AI) | 14-day free trial (Professional features, no card) |
✓ = available, Partial = limited, plan-gated or add-on, No = not offered, or not listed on Front's pricing page. Front plans and prices from front.com/pricing, checked 1 October 2026.
How much does Front cost?
As of 1 October 2026, Front costs $25 to $105 per seat a month billed annually, or $35 on Starter and $85 on Professional billed monthly; Front says annual billing saves 24%. Starter allows up to 10 seats, one channel type and 1 workspace. Professional adds omnichannel and up to 5 workspaces, and Enterprise is annual only. Three seats cost $75 on Starter or $195 on Professional, billed annually. There is a 14-day free trial with Professional features and no card.
| Plan | Seats | Workspaces | Billed annually (per seat) | Billed monthly (per seat) | 3 seats, annual |
|---|---|---|---|---|---|
| Starter | Up to 10 | 1, one channel type | $25 | $35 | $75 |
| Professional | Up to 50 | Up to 5 | $65 | $85 | $195 |
| Enterprise | Not capped on the page | Unlimited | $105 | Annual only | $315 |
From front.com/pricing, checked 1 October 2026. AI add-ons: Autopilot from $0.05 per conversation, Copilot and Smart QA $20 per seat, Smart CSAT $10 per seat; Copilot, QA and CSAT are included in Enterprise.
What changes when you move to Convot
Chat and email on the entry plan
Front Starter supports one channel type, so live chat plus email needs Professional at $65 per seat billed annually. Convot Starter includes chat and email for $49 a month with 3 seats.
More apps without a plan jump
Front Starter allows 1 workspace and Professional up to 5. Convot adds an app for $20 a month, each with its own widget, help center and settings.
A help center per app
Front includes a basic knowledge base on Starter and a customizable one on Professional. Convot gives each app a full help center, plus a changelog and a roadmap customers vote on.
AI priced per resolution
Front's Autopilot starts at $0.05 per conversation, a different and lower unit price, with Copilot at $20 per seat. Cove AI is $0.20 per resolved conversation in which it replied, with no per-seat fee.
Convot as a Front alternative
How much does Convot cost compared to Front?
Front charges per seat: Starter $25 billed annually or $35 monthly, Professional $65 or $85, and Enterprise $105, annual only. AI is extra: Autopilot from $0.05 per conversation, Copilot $20 per seat. Convot is free under $1,000 MRR, then $49 a month for 1 app and 3 seats, with +$10 per extra seat and +$20 per extra app; Cove AI is $0.20 per resolved conversation in which it replied, on paid plans.
Can I migrate from Front to Convot?
Convot has no Front importer. Talk to Convot before you switch to see what is possible; migration details are at convot.io/migrate. For reference, Crisp imports in one click, and Convot runs free migrations from Intercom, Zendesk and Freshdesk.
What does Convot do that Front doesn't?
Convot gives every app its own widget, help center, changelog, roadmap with voting and status page, in one inbox priced by app count with seats included. Front is a collaborative shared inbox priced per seat, with omnichannel, workspaces and AI add-ons on higher plans, and it does not list a changelog, roadmap or status page. For Shopify apps, Convot also shows each merchant's plan and MRR beside the conversation.
Is Convot cheaper than Front?
For a small team, yes. As of 1 October 2026, 3 seats on Front cost $75 on Starter or $195 on Professional, billed annually, or $105 and $255 billed monthly, against $49 a month for Convot Starter with 1 app and 3 seats. At 10 seats on one app, Convot is $119 a month against $250 a month on Front Starter billed annually, or $350 billed monthly. Front's Autopilot AI starts at $0.05 per conversation, lower than Cove AI at $0.20 per resolution, though the units differ.
Does Front Starter include live chat and email?
Yes, but only as its single channel. Front Starter, $25 per seat billed annually, includes Front Chat, but its pricing FAQ says Starter supports one channel type, so you choose email, Front Chat or SMS, not two. Live chat plus email needs Professional at $65 per seat billed annually, or Enterprise at $105. Convot includes live chat and email on every plan, from $49 a month for 1 app and 3 seats.
Can Front handle multiple brands or apps?
Through workspaces: Front Starter has 1, Professional up to 5 and Enterprise unlimited, priced per seat. Convot is priced by app, $20 a month for each app beyond the plan, and gives each app its own widget, help center and settings in one inbox labeled by app.
What is the best Front alternative for SaaS?
For a SaaS or app team that supports customers through chat, email and a help center, Convot is a Front alternative with a changelog, roadmap and status page for each app, from $49 a month for 1 app and 3 seats, and free under $1,000 MRR. Front is the stronger pick for email-first teams that need SMS, social and WhatsApp in a collaborative inbox.
Every app you run, one help desk.
Chat, inbox, help center and AI for all your apps on one flat bill. Free under $1k MRR, no credit card required.