Re:amaze mostly charges per team member, from $29 a month.
Convot is one help desk for every app you run, with seats included.
Convot is a Re:amaze alternative for software teams that run more than one app. It costs $49 a month for 1 app and 3 seats, or $79 for 2 apps and 7 seats. As of 1 October 2026, Re:amaze Basic is $29 per team member billed monthly for 1 brand, $87 for 3 people, and more than one brand needs Pro at $49 per member, $147 for 3. Re:amaze is the better fit for teams that want SMS, voice, social and video calls in the inbox, or a flat $59 Starter plan for a large team with up to 500 conversations a month.
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Is Convot a good Re:amaze alternative?
Choose Convot over Re:amaze if you run more than one app and want each app's help center, changelog, roadmap and status page in one inbox, priced by apps with seats included. Convot is $49 a month for 1 app and 3 seats; on Re:amaze, more than one brand needs Pro at $49 per team member, $147 for 3 billed monthly. Re:amaze is the better choice for teams that want SMS, voice, social and video in the inbox, or a flat $59 plan for a large team on low volume.
Re:amaze prices and plans last checked on Re:amaze's own pricing page, by Tarang Agarwal, Convot founder.
When should you use each?
Re:amaze is a good fit when…
- You run ecommerce brands and want an order bot and store integrations in the inbox
- You want social channels on every plan, plus SMS and voice on Pro and in-chat video calls on Plus
- You have a large team on low volume: Starter is $59 a month flat for unlimited team members, up to 500 responded conversations
- You want screensharing, staff shifts and CSAT ratings, which Re:amaze lists on Plus
Convot wins when…
- You run more than one app without per-user pricing: Re:amaze's multiple brands start on Pro at $49 per team member
- You want a changelog and a roadmap customers vote on for each app, beside the help center and status page
- You want AI at $0.20 per resolved conversation with no per-user allowance, against $0.85 per Re:amaze AI resolution after 5 to 20 included per user a month
- You want live translation in 60+ languages and in-chat scheduling
- You build Shopify apps and want the merchant's plan, MRR and LTV beside the chat
Convot vs Re:amaze: what is different?
A direct comparison across the capabilities small teams running more than one app care about most.
| Capability | Convot | Re:amaze |
|---|---|---|
| Cost for 3 people | $49 a month (Convot Starter, 1 app), billed monthly | $87 (Basic, 1 brand) or $147 (Pro, many brands), billed monthly; Re:amaze Starter $59 flat |
| Pricing unit | Apps, seats included: +$20 per app, +$10 per seat | Per team member, 10% less annually |
| Several apps or brands | Widget, help center and settings per app | Unlimited brands from Pro; 1 brand on Basic and Starter |
| Live chat widget | ✓ | ✓ |
| Shared inbox | ✓ | Unlimited email inboxes |
| Help center / FAQ | One per app | Custom domain from Pro |
| Status page | Per app, with uptime monitoring | From Pro |
| Changelog and roadmap with voting | ✓ Built-in | Not listed on Re:amaze's pricing page |
| Social, SMS, voice and video | Not offered; live chat and email | Social on all plans, SMS and voice from Pro, video on Plus |
| AI agent price | $0.20 per resolved conversation (paid plans) | 5, 10 or 20 resolutions per user a month by plan, then $0.85 each |
| Shopify merchant revenue beside the chat (for Shopify apps) | Merchant plan, MRR, LTV | Not listed; order bot and store integrations |
✓ = available, Partial = limited or plan-gated, No = not offered, or not listed on Re:amaze's pricing page. Re:amaze plans and prices from reamaze.com/pricing, checked 1 October 2026.
How much does Re:amaze cost?
As of 1 October 2026, Re:amaze costs $29 to $69 per team member a month billed monthly, 10% less billed annually, or $59 flat on Starter for unlimited members and up to 500 responded conversations. More than one brand needs Pro. Basic, Pro and Plus include AI Agent resolutions per user, then $0.85 each; Starter does not state an allowance. There is a 14-day free trial with Plus features and no card.
| Plan | Price | Brands | AI resolutions included | 3 people, monthly |
|---|---|---|---|---|
| Starter | $59 flat, up to 500 responded conversations | 1 | Not stated | $59 |
| Basic | $29 per member ($26.10 annual) | 1 | 5 per user a month | $87 |
| Pro | $49 per member ($44.10 annual) | Unlimited | 10 per user a month | $147 |
| Plus | $69 per member ($62.10 annual) | Unlimited | 20 per user a month | $207 |
From reamaze.com/pricing, checked 1 October 2026. Extra AI resolutions are $0.85 each. Pro adds SMS, voice, a status page and a custom help center domain; Plus adds screensharing, video calls and staff tools.
What changes when you move to Convot
Several apps without per-user pricing
Re:amaze supports more than one brand from Pro at $49 per team member: $147 for 3 people, $343 for 7, billed monthly. Convot Growth covers 2 apps and 7 seats for $79 a month.
AI at $0.20, not $0.85
Re:amaze includes 5 to 20 AI resolutions per user a month, then charges $0.85 each. Cove AI is $0.20 per resolved conversation in which it replied, and hands off to a person when unsure.
Changelog and roadmap per app
Both tools can run a status page; Re:amaze lists one from Pro. Convot adds a public changelog and a roadmap customers vote on for each app.
Translation and scheduling
Convot translates conversations live in 60+ languages and lets customers book a call inside the chat; neither appears on Re:amaze's pricing page.
Convot as a Re:amaze alternative
How much does Convot cost compared to Re:amaze?
As of 1 October 2026, Re:amaze charges per team member: Basic $29, Pro $49 and Plus $69 a month, or $26.10, $44.10 and $62.10 billed annually. Re:amaze Starter is $59 a month flat for unlimited team members, limited to 500 responded conversations, with Basic features including 1 brand. Its AI Agent includes 5, 10 or 20 resolutions per user a month by plan, then $0.85 each. Convot is free under $1,000 MRR, then $49 a month for 1 app and 3 seats, with +$10 per extra seat and +$20 per extra app; Cove AI is $0.20 per resolved conversation in which it replied, on paid plans.
Can I migrate from Re:amaze to Convot?
Convot has no Re:amaze importer, so ask before you switch to see what can be moved; details are at convot.io/migrate. Convot imports from Crisp in one click and runs free founder-assisted migrations from Zendesk, Intercom and Freshdesk.
What does Convot do that Re:amaze doesn't?
Convot gives every app its own widget, help center, changelog, roadmap with voting and status page, in one inbox priced by app count with seats included, plus live translation and in-chat scheduling. For Shopify apps it shows each merchant's plan, MRR and LTV. Re:amaze is priced per team member, adds brands on Pro, and offers social, SMS, voice and video channels and an order bot, which Convot does not.
Is Convot cheaper than Re:amaze?
For several apps or a team on paid seats, usually. As of 1 October 2026, 3 people on Re:amaze cost $87 on Basic for 1 brand or $147 on Pro for several, billed monthly, against $49 for Convot Starter with 1 app and 3 seats, or $79 on Growth with 2 apps and 7 seats. Re:amaze Starter at $59 flat covers unlimited team members up to 500 conversations a month, which can beat Convot for a large team on low volume. Seat prices exclude AI: Convot charges $0.20 per resolved conversation from the first one, while Re:amaze Basic includes 15 resolutions a month for 3 people. At 7 seats, Re:amaze Pro is $343 against $79 for Convot Growth, before AI.
How much does Re:amaze AI cost?
Re:amaze includes AI Agent resolutions on Basic, Pro and Plus: 5 per user a month on Basic, 10 on Pro and 20 on Plus, then $0.85 per additional resolution, as checked on 1 October 2026. Convot's Cove AI is $0.20 per resolved conversation in which it replied, on paid plans, with none included. Example: 3 people on Basic get 15 included resolutions a month, so 100 resolutions cost 85 x $0.85 = $72.25 on Re:amaze, against 100 x $0.20 = $20 on Convot.
Does Re:amaze support multiple brands?
Yes, from Pro at $49 per team member a month billed monthly; Basic and Starter cover 1 brand. Convot is priced by app, with 1 app on Starter at $49, 2 on Growth at $79, 5 on Pro at $149 and unlimited on Scale at $299, seats included.
What is the best Re:amaze alternative for SaaS?
For a SaaS or app team, Convot is a Re:amaze alternative that gives each app a help center, changelog, roadmap and status page in one inbox, from $49 a month for 1 app and 3 seats, and free under $1,000 MRR. Re:amaze also markets to SaaS teams, so the deciding factors are the number of apps and per-seat cost; Re:amaze is the stronger pick if you need social, SMS, voice and video channels.
Every app you run, one help desk.
Chat, inbox, help center and AI for all your apps on one flat bill. Free under $1k MRR, no credit card required.