LiveChat charges per agent, from $19 a month billed annually.
Convot is chat, inbox and help center for every app you run, with seats included.
Convot is a LiveChat alternative for small teams that run more than one app and want chat, a shared inbox and a help center in one tool. It costs $49 a month for 1 app and 3 seats. As of 1 October 2026, LiveChat Team is $49 per agent billed annually or $59 monthly, so 3 agents cost $147 to $177, and its help center is a separate product. A solo agent pays less on LiveChat Starter, $19 billed annually. LiveChat is the better fit for chat-heavy teams that want a mature chat product, a large app marketplace and staffing tools.
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Is Convot a good LiveChat alternative?
Choose Convot over LiveChat if you want chat, a shared inbox and a help center for each app in one product, priced by apps with seats included. Convot costs $49 a month for 1 app and 3 seats; LiveChat Team is $147 for 3 agents billed annually, or $177 monthly, with ticketing and its help center sold as separate products. LiveChat is the better choice for a solo agent on its $19 Starter plan, or for chat-heavy teams that want its marketplace, Messenger and SMS, and staffing tools.
LiveChat prices and plans last checked on LiveChat's own pricing page, by Tarang Agarwal, Convot founder.
When should you use each?
LiveChat is a good fit when…
- Chat is your main channel and you want a mature chat product (LiveChat says it is trusted by 35,000+ companies)
- You want Messenger, Apple Messages and SMS in the chat app, plus WhatsApp, Instagram and email from its marketplace
- You are one person: Starter is $19 a month billed annually for 1 user
- You need a work scheduler and staffing prediction (Business) or HIPAA and SSO (Enterprise)
Convot wins when…
- You want a team on one plan: LiveChat Starter allows 1 user, and Team is $49 per agent billed annually, $59 monthly
- You want the shared inbox and a help center in the same product; LiveChat sells ticketing in its Text product from $19 per user and a help center as KnowledgeBase from $49 a month
- You want an AI agent at $0.20 per resolved conversation; LiveChat's AI agent comes with its Text product, from $19 per user
- You run more than one app and want each app's conversations labeled in one inbox, with a help center for each
- You want a changelog, roadmap with voting, status page and scheduling for each app
Convot vs LiveChat: what is different?
A direct comparison across the capabilities small teams running more than one app care about most.
| Capability | Convot | LiveChat |
|---|---|---|
| Cost for 3 agents | $49 a month (Starter, 1 app), billed monthly | $147 a month billed annually, $177 monthly (Team) |
| Pricing unit | Apps, seats included: +$20 per app, +$10 per seat | Per user account, logged in or not |
| Live chat widget | ✓ | ✓ |
| Several websites or apps | Widget, help center and settings per app | Unlimited websites at no extra cost; per-site widget look (plan tier not confirmed) |
| Free plan | Free under $1,000 MRR (1 app, 3 seats, no Cove AI) | No free plan; 14-day free trial |
| Shared inbox / tickets | ✓ | In Text, a separate product from $19 per user |
| Help center / knowledge base | One per app | KnowledgeBase, a separate product from $49 a month |
| AI agent | $0.20 per resolved conversation (paid plans) | In Text, from $19 per user; LiveChat plans include Copilot and reply suggestions |
| Languages | Live translation, 60+ languages | Widget in 48 languages; live translation not listed |
| Messenger, SMS, WhatsApp, Instagram | Not offered; live chat and email | Messenger and SMS built in; WhatsApp and Instagram via marketplace |
| Changelog, roadmap, status page, scheduling | ✓ Built-in | Not listed on LiveChat's pricing page |
✓ = available, Partial = separate product or plan-gated, No = not offered, or not listed on LiveChat's pricing page. LiveChat plans, prices and FAQ from livechat.com/pricing, checked 1 October 2026.
How much does LiveChat cost?
As of 1 October 2026, LiveChat costs $19 to $79 per user a month billed annually, or $25 to $89 billed monthly: Starter $19 for 1 user only, Team $49, Business $79, and Enterprise by quote. It charges for every user account, logged in or not. Three agents on Team cost $147 billed annually or $177 monthly. Ticketing, the AI agent and the help center are separate products.
| Plan | Users | Billed annually (per user, a month) | Billed monthly (per user) | 3 agents, billed monthly |
|---|---|---|---|---|
| Starter | 1, 60-day chat history | $19 | $25 | Not possible (1 user) |
| Team | Up to 400 | $49 | $59 | $177 |
| Business | Up to 400 | $79 | $89 | $267 |
| Enterprise | Custom | Sales | Sales | Sales |
From livechat.com/pricing, checked 1 October 2026. Add-ons sold separately: Text (chat, tickets and AI agent) from $19 per user, KnowledgeBase from $49 a month, HelpDesk.com from $29 a month.
What changes when you move to Convot
A team for $49
LiveChat Starter allows 1 user, so a team needs Team at $49 per agent billed annually or $59 monthly: $147 to $177 for 3. Convot Starter covers 3 seats for $49, and each extra seat is $10.
Inbox and help center in one product
LiveChat sells ticketing and its AI agent in Text, from $19 per user, and its help center as KnowledgeBase, from $49 a month. Convot includes the shared inbox and a help center for each app, with Cove AI at $0.20 per resolved conversation.
Every app in one inbox
LiveChat runs on unlimited websites and can style the widget per site. Convot is built around apps: each app gets its own widget, help center and settings, and every conversation lands in one inbox, labeled by app.
Changelog, roadmap and status
A public changelog, a roadmap customers vote on and a status page with uptime monitoring for each app; none appears on LiveChat's pricing page.
Convot as a LiveChat alternative
How much does Convot cost compared to LiveChat?
LiveChat charges per user: Starter $19 billed annually or $25 monthly for 1 user, Team $49 or $59, and Business $79 or $89 per agent. Ticketing and the AI agent come with LiveChat's Text product from $19 per user, and KnowledgeBase from $49 a month. Convot is free under $1,000 MRR, then $49 a month for 1 app and 3 seats, with +$10 per extra seat and +$20 per extra app; Cove AI is $0.20 per resolved conversation on paid plans.
Can I migrate from LiveChat to Convot?
Convot has no LiveChat importer. Talk to Convot before you switch to see what is possible; migration details are at convot.io/migrate. For reference, Crisp imports in one click, and Convot runs free migrations from Intercom, Zendesk and Freshdesk.
What does Convot do that LiveChat doesn't?
Convot runs support for several apps from one inbox, with a widget, help center, changelog, roadmap and status page for each app, all on one bill priced by app count. For Shopify apps, it also shows each merchant's plan and MRR beside the conversation.
Is Convot cheaper than LiveChat?
For a team, yes; for one person, no. LiveChat Starter is $19 a month billed annually for 1 user, less than Convot at $49. For 3 agents, LiveChat Team is $147 billed annually or $177 monthly, against $49 for Convot Starter with 1 app and 3 seats, as checked on 1 October 2026. At 10 agents on one app, Convot is $119 against $490 to $590 on LiveChat Team.
Is LiveChat worth it for a small team?
For one person, often yes: LiveChat Starter is $19 a month billed annually for 1 user. For a team it costs more, because Starter allows only 1 user, so 3 agents need Team at $147 billed annually or $177 monthly, and LiveChat charges for every user account, logged in or not. Ticketing (Text, from $19 per user) and a help center (KnowledgeBase, from $49 a month) are extra. LiveChat is worth it if chat is your main channel and you want its marketplace, Messenger, SMS and staffing tools. If you want chat, a shared inbox and a help center on one bill, Convot is $49 a month for 3 seats. Prices checked 1 October 2026.
Does LiveChat include a help desk and knowledge base?
LiveChat sells these as separate products, not as part of its chat plans. It sells ticketing and its AI agent in Text, from $19 per user a month billed annually, email ticketing in HelpDesk.com from $29 a month, and a help center in KnowledgeBase from $49 a month. Convot includes the shared inbox and a help center for each app on every plan, from $49 a month for 1 app and 3 seats.
Can I use LiveChat on multiple websites?
Yes. LiveChat's pricing FAQ says you can add it to as many websites as you want at no extra cost, and it lists per-site widget customization. Convot is priced by app, $20 for each one beyond the plan, and gives each app its own widget, help center and settings, with every conversation in one inbox labeled by app.
What is the best LiveChat alternative for SaaS?
For a SaaS or app team, Convot is a LiveChat alternative that bundles chat, a shared inbox and a help center for each app, plus a changelog, roadmap and status page, from $49 a month for 1 app and 3 seats, and free under $1,000 MRR. LiveChat is the stronger pick when chat is the whole job and you want its marketplace and staffing tools.
Every app you run, one help desk.
Chat, inbox, help center and AI for all your apps on one flat bill. Free under $1k MRR, no credit card required.