Plain is a B2B support platform, priced per user from $45 a month billed annually.
Convot is one help desk for every app you run, with seats included.
Convot is a Plain alternative for small teams that run more than one app and support customers through chat, email and a help center. It costs $49 a month for 1 app and 3 seats, and adds a changelog, roadmap and status page for each app. As of 1 October 2026, Plain Foundation is $45 per user billed annually or $55 monthly, so 3 people cost $135 to $165. Plain is the better fit for B2B teams whose customers get support in shared Slack channels and whose engineers track issues in Linear or Jira.
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Is Convot a good Plain alternative?
Convot is a good Plain alternative for small teams that run more than one app and support customers through chat, email and a help center. It costs $49 a month for 1 app and 3 seats, against $135 to $165 for 3 users on Plain Foundation, and adds a changelog, roadmap and status page for each app. Plain is the better choice for B2B teams that support customers in shared Slack channels and work in Linear or Jira, and it is cheaper for one person billed annually, at $45 a month.
Plain prices and plans last checked on Plain's own pricing page, by Tarang Agarwal, Convot founder.
When should you use each?
Plain is a good fit when…
- Your customers are businesses that expect support in shared Slack channels (25 on Foundation, unlimited on Horizon)
- Your engineers plan work in Linear, Jira or similar tools and want support issues linked there
- You want an API-first support stack with webhooks, events and an MCP server your developers extend
- You need SLAs, business hours, escalation paths and Microsoft Teams, which Plain lists on Horizon
- You are moving from Intercom, Freshdesk, Zendesk or Help Scout: Plain lists importers for all four
Convot wins when…
- You run more than one app and want every conversation in one inbox, labeled by app, with a widget and help center for each
- You want seats included: $49 for 1 app and 3 seats, against $135 to $165 for 3 users on Plain Foundation
- You want a changelog, roadmap with voting, status page and scheduling for each app in the same tool
- You want an AI agent priced in dollars: Cove AI is $0.20 per resolved conversation, while Plain's Ari uses 100 credits per resolution from a monthly pool
- You want a free plan while you are under $1,000 in monthly revenue, rather than a 7-day trial
Convot vs Plain: what is different?
A direct comparison across the capabilities small teams running more than one app care about most.
| Capability | Convot | Plain |
|---|---|---|
| Cost for 3 people | $49 a month (Starter, 1 app), billed monthly | $135 billed annually or $165 monthly (Foundation); $297 on Horizon, annual |
| Cost for 1 person | $49 a month, or free under $1k MRR | $45 billed annually or $55 monthly (Foundation) |
| Pricing unit | Apps, seats included: +$20 per app, +$10 per seat | Per user; Foundation up to 5 users, Horizon 3 to 10 |
| Live chat and email | ✓ | 2 email addresses on Foundation, 10 on Horizon |
| Support in customers' Slack channels | No | 25 channels on Foundation, unlimited on Horizon |
| Help center / knowledge base | One per app | 1 on Foundation, unlimited on Horizon |
| Linear and Jira integrations | Webhooks and API only | ✓ |
| AI agent price | $0.20 per resolved conversation (paid plans) | Ari: 100 credits per resolution; 1,000 credits a month on annual Foundation (about 10 resolutions), 2,500 on Horizon |
| Changelog, roadmap with voting, status page | ✓ Built-in | Not listed on Plain's pricing page |
| Shopify merchant revenue beside the chat (for Shopify apps) | Merchant plan, MRR, LTV | Not listed on Plain's pricing page |
| Free plan | Free under $1k MRR: 1 app, 3 seats, no Cove AI | 7-day free trial; startup program 50% off |
✓ = available, Partial = plan-gated, No = not offered, or not listed on Plain's pricing page. Plain plans, prices and credits from plain.com/pricing, checked 1 October 2026.
How much does Plain cost?
As of 1 October 2026, Plain Foundation costs $45 per user a month billed annually or $55 monthly, for up to 5 users, and Horizon $99 per user billed annually, for 3 to 10 users. Frontier is custom. Each plan includes a monthly pool of AI credits, and Ari, Plain's customer-facing AI agent, uses 100 credits per resolution. There is a 7-day free trial, and a startup program at 50% off.
| Plan | Per user a month | Users | AI credits a month | Ari resolutions covered | 3 people |
|---|---|---|---|---|---|
| Foundation | $45 annual, $55 monthly | Up to 5 | 1,000 annual, 500 monthly | About 10 annual, 5 monthly | $135 annual, $165 monthly |
| Horizon | $99 annual | 3 to 10 | 2,500 | About 25 | $297 annual |
| Frontier | Custom | Custom | Custom | Custom | Sales |
From plain.com/pricing, checked 1 October 2026. Viewer seats are unlimited on every plan. The pricing page text does not show the price of extra credits.
What changes when you move to Convot
Every app in one inbox
Each app gets its own widget and help center, and every conversation lands in one inbox, labeled by app, with one record per customer across all of them.
AI at $0.20 a resolution
Cove AI answers from each app's own docs, can show its sources and hands off to a human when it isn't sure. It is charged once per resolved conversation in which it replied, on paid plans.
Many tools become one
Chat, shared inbox, help center, changelog, roadmap voting, status page and scheduling, under one login and one bill instead of a subscription for each.
Priced by apps, seats included
Plans are set by how many apps you run, with seats included: 1 app and 3 seats for $49, 5 apps and 12 seats for $149, unlimited apps and 20 seats for $299. Free while you're under $1k MRR.
Convot as a Plain alternative
How much does Plain cost?
As of 1 October 2026, Plain Foundation is $45 per user a month billed annually or $55 billed monthly, for up to 5 users, with 1,000 AI credits a month on annual billing or 500 on monthly. Horizon is $99 per user billed annually, with a 3-seat minimum and 2,500 credits. Frontier is custom. Plain's pricing page lists a 7-day free trial and a startup program at 50% off, with no free plan shown; Convot is free while your product earns under $1,000 a month, then $49 a month for 1 app and 3 seats.
How much does Plain's Ari AI agent cost?
Ari, Plain's customer-facing AI agent, uses 100 credits per resolution on every plan, as checked on 1 October 2026. Foundation includes 1,000 credits a month on annual billing, about 10 Ari resolutions, or 500 on monthly billing, about 5; Horizon includes 2,500, about 25. The pricing page text does not show what extra credits cost. Convot's Cove AI is $0.20 per resolved conversation in which it replied, on paid plans, so 10 resolutions cost $2 and 25 cost $5.
How much does Convot cost compared to Plain?
For 3 people, Convot Starter is $49 a month, against $135 billed annually or $165 monthly on Plain Foundation, and $297 on Horizon. For 1 person, Plain Foundation at $45 billed annually is cheaper than a paid Convot plan, though Convot is free under $1,000 in monthly revenue. Plain Foundation caps at 5 users; Convot adds seats at $10 each. For 5 people on one app, Convot is $69 a month against $225 billed annually or $275 monthly on Plain Foundation. For 7 people, Plain needs Horizon at $693 billed annually, while Convot Growth is $79 for 2 apps and 7 seats. Convot's price rises with the number of apps: 5 apps and 12 seats is $149 on Pro.
Which help desk is better for B2B support in Slack?
For B2B support in Slack, the question is where the customer talks to you. Plain is built for the shared-channel model, with support inside customers' Slack channels and Linear and Jira links. Convot sends each app's conversations to your own team's Slack channels as notifications, while customers reach you through the chat widget, email or help center. Choose Plain if your customers expect to message you in Slack, and Convot for one help desk across several apps with seats included.
Can I move from Plain to Convot?
Convot has no one-click Plain importer. Convot imports from Crisp in one click, has a Sleekplan importer for roadmap and changelog data, and runs free founder-assisted migrations from Intercom, Zendesk and Freshdesk. Talk to Convot before you switch; see convot.io/migrate.
Every app you run, one help desk.
Chat, inbox, help center and AI for all your apps on one flat bill. Free under $1k MRR, no credit card required.