Tidio prices by conversation volume, from $29 a month.
Convot is the help desk for teams that run software, one inbox for every app.

Tidio Starter is $29 a month billed monthly, or $24.17 billed annually, for 100 billable conversations and 10 seats. Tidio Growth starts at $59 billed monthly for 250 conversations, and steps up to $179 for 1,000 and $349 for 2,000. A billable conversation is one where your team replies or starts the chat. Lyro AI is extra, $39 a month for 50 conversations billed monthly. Convot is free under $1,000 MRR, then $49 a month for 1 app and 3 seats, priced by apps and seats; Cove AI is $0.20 per resolved conversation in which it replied, on paid plans.

Convot has no one-click Tidio importer. Crisp imports in one click, and Convot runs migrations from Intercom, Zendesk and Freshdesk for free. If you are moving from Tidio, talk to Convot before you switch so the team can plan it with you; see how migrations work at convot.io/migrate.

Convot runs support for several apps from one inbox, with a widget, help center, changelog, roadmap and status page for each app, all on one bill priced by app count. For Shopify apps, it also shows each merchant's plan and MRR beside the conversation.

Tidio costs from $0 to $349 a month on its Free, Starter and Growth plans, as checked on 1 October 2026. Free is $0 for 50 billable conversations a month. Starter is $29 a month billed monthly, or $24.17 billed annually, for 100 conversations. Growth runs from $59 for 250 conversations to $349 for 2,000, billed monthly. Plus starts at $300 a month plus usage, and Premium is sold through sales. Free, Starter and Growth include 10 seats. Lyro AI is billed separately, from $39 a month for 50 conversations. A billable conversation is one where your team replies or starts the chat. Tidio offers a 7-day free trial with no card.

For a SaaS or app team, Convot is a Tidio alternative built for software rather than stores. It gives each app its own widget, help center and settings, with every conversation in one inbox labeled by app, plus a changelog, roadmap and status page. It costs $49 a month for 1 app and 3 seats, and is free under $1,000 MRR. Tidio is the better pick if you run an online store and want chatbot Flows, WhatsApp, Instagram and Messenger.

Not at the entry price. Tidio Starter is $29 a month billed monthly for 100 conversations and 10 seats, against $49 for Convot Starter with 1 app and 3 seats. Tidio's price rises with conversations: Growth is $59 for 250 and $179 for 1,000, billed monthly, as checked on 1 October 2026. Convot's rises with apps and seats instead. With 10 seats, 1 app on Convot is $119 a month ($49 plus 7 extra seats at $10), against $29 on Tidio Starter.

As of 1 October 2026, Tidio Lyro AI costs $39 a month for 50 conversations billed monthly, which is $0.78 each, falling to $700 for 1,000, or $0.70 each. Billed annually it starts at $32.50 for 50, or $0.65 each. Lyro is charged on top of the Tidio plan, per conversation it handles, not per resolution. The free plan includes 50 Lyro conversations once. Convot's Cove AI is $0.20 per resolved conversation in which it replied, on paid plans.

Yes. Tidio's pricing FAQ says you can add Tidio to multiple sites and stores, but the live chat widget shares all appearance and behavior settings across them. Convot gives each app its own widget, help center and AI knowledge, with conversations from every app in one inbox, labeled by app.

Tidio's pricing page, checked on 1 October 2026, does not list a help center or knowledge base among its plan features. Convot includes a help center for each app on every plan, which Cove AI also answers from.